Guided · Confirm the essentials with time to recover
60 Situations · 5 Tracks · 3 Levels
Choose the conversation your work requires
Explore realistic international-work situations before you sign in. Choose a professional track, compare the three levels, and start with the conversation that matters now.
01Handle a live AI voice role-play
02Receive a work-performance report
03Retry the moment that needs work
One situation, three depths
Start where you are. Build toward pressure.
Real-World · Respond at a natural pace with follow-up questions
Pressure · Handle time pressure and complex stakeholder needs
Professional curriculum
Five distinct tracks for the work you actually do
Each track contains 12 different situations at Levels 1, 2, and 3. Open a track to see the complete situation list.
Participants & GuestsRegistration, guidance, accessibility, hospitality, and service recovery12 situations
- A Guest Needs an Accessibility Arrangement
- A Dietary Request Was Missed
- A Group Arrival Is Overloading Registration
- A Participant Reports Harassment or a Safety Concern
- A Remote Participant Cannot Access a Hybrid Session
- A Guest's Invitation and ID Do Not Match
- A Guest Loses a Passport or Valuable Item
- A Participant's Registration Is Incorrect
- A Registered Guest Has No Seat in a Full Session
- A Participant Needs Urgent Medical Assistance
- A Participant Cannot Find the Venue
- Visa or Invitation Letter Details Are Incorrect
Speakers & VIPsSchedules, transport, presentations, protocol, privacy, and urgent changes12 situations
- The Speaker Is at the Wrong Terminal
- Honorarium or Tax Documentation Is Incomplete
- The Assigned Interpreter Is Unavailable
- Presentation Content Creates Legal or Brand Risk
- The Final Presentation File Has Not Arrived
- A Session Time Has Changed
- Recording or Livestream Consent Conflicts with the Plan
- Sensitive Audience Questions Require Moderation Boundaries
- The Keynote Speaker Is Running Late
- Media Requests an Unapproved Interview
- The VIP Security Route Has Changed
- VIP Seating or Protocol Priorities Conflict
Venues & VendorsSet-up, technology, safety, delivery, staffing, and operational plans12 situations
- Capacity or Fire-Safety Rules Invalidate the Plan
- The Catering Headcount Is Below the Guarantee
- Curfew, Noise, or Labour Limits Threaten Delivery
- Freight or Exhibition Materials Miss the Loading Window
- A Hotel Reservation Is Missing
- The Event Shuttle Has Not Arrived
- Substitute Equipment or Service Is Below Specification
- Waste or Sustainability Requirements Are Not Being Met
- The Microphone and Screen Fail Before a Session
- Vendor Staff Cannot Access the Setup Area
- The Venue Setup Does Not Match the Plan
- Weather Forces an Outdoor Event Relocation
Clients & SponsorsRequirements, scope, value, objections, agreements, and accountable commitments12 situations
- A Sponsor Requests Attendee Personal Data
- Budget Approval Is Delayed
- Cancellation or Postponement Triggers Contractual Choices
- A Client Is Unhappy with the Event Operation
- Client Stakeholders Give Conflicting Instructions
- A Partner Disputes the Agreed Deliverable
- The Client Requests a Last-Minute Change
- The Client Requests Work Outside the Contract
- Executives Challenge Post-Event Performance
- Competing Sponsors Claim Category Exclusivity
- A Sponsor Logo Is Missing
- Client and Agency Disagree on Success Metrics
International Buyers & SalesDiscovery, qualification, proposals, evidence, negotiation, and the next sales stage12 situations
- Resolve a Contract, Certification, or Compliance Blocker
- Make a Personalised Post-Expo Follow-Up Call
- Advance the Opportunity in a Follow-Up Meeting
- Open a Trade-Show Buyer Meeting
- Discover and Qualify the Buyer's Needs
- Secure the Next Business Step
- Handle a Buyer's Objections
- Negotiate Price and Commercial Terms
- Give a Buyer-Focused Product Pitch
- Give a Research-Based Buyer Introduction
- Review a Sample or Pilot Result
- Explain Verifiable Competitive Value
Choose one situation and make the call
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